Question 1

What's the difference between "I am a Parent" and "I am a Kid" when signing up?

Accepted Answer

Choosing "I am a Parent" creates a Parent account where you can manage up to 4 kids' profiles, assign books and track reading progress. Choosing "I am a Kid" creates a single child account without parent controls.

Question 2

Is AlifLaila safe for my child to use?

Accepted Answer

Yes. All books are reviewed by educators and are free from harmful content. For free users in Guest Mode or kids signed in without a Parent account, ads may be shown. In Parent account, there are no ads.

Question 3

How do I set up my kids' profiles?

Accepted Answer

From your Parent dashboard, select "Add Kid", enter their name, username, and a PIN code. Your child will log in with that username and PIN. You can create up to 4 profiles under one Parent account.

Question 4

What can my kids read without paying?

Accepted Answer

They can read all free books in the library — either ones you assign or ones they discover on their own.

Question 5

How do I unlock premium books and extra features?

Accepted Answer

Get a membership (subscription). You can view all plans on the Plans page. Membership is purchased through a Parent account, and after purchase, coins are added to your Parent wallet based on the plan.

Question 6

How does the wallet and coin system work?

Accepted Answer

Your plan instantly loads coins into your Parent wallet. You assign coins to each child (like daily pocket money) and set a daily spending limit. This allows you to control how many coins each child can spend in a day. Kids use their assigned coins to borrow premium books; parents can also buy or borrow.

Question 7

What can kids and parents do with coins?

Accepted Answer

Kids can borrow premium books (30-day access) using their coins. Parents can both buy (lifetime access) or borrow books.

Question 8

If one child or parent buys or borrows a book, can others read it?

Accepted Answer

Yes — any book bought or borrowed by a parent or one child is accessible to all kids under the same Parent account. These shared books appear in the Family Shelf.

Question 9

Can books be read offline?

Accepted Answer

Yes. Once a book is downloaded, it's available offline anytime.

Question 10

My coins are finished — what should I do?

Accepted Answer

You can top up coins or buy a new plan anytime. The new coins appear in your Parent wallet and you can assign them to kids right away.

Question 11

My plan expired and I still have coins — what happens?

Accepted Answer

Unused coins are locked after expiry (not spendable). When you renew/reactivate your plan, those coins are unlocked and carried forward

Empower Your Child's Learning Journey!

Empower Your Child's Learning Journey!